faq's

HOW FAR IN ADVANCE CAN I BOOK A PARTY?

HOW FAR IN ADVANCE CAN I BOOK A PARTY?

HOW FAR IN ADVANCE CAN I BOOK A PARTY?

 It’s never too early to book a party! Likewise, if you need a last minute booking, give us a call as we are sometimes able to help. 

HOW DO I PAY?

HOW FAR IN ADVANCE CAN I BOOK A PARTY?

HOW FAR IN ADVANCE CAN I BOOK A PARTY?

 

A minimum £50 deposit is required to secure your chosen slot.  Paying the deposit within 48 hours as availability can change from day to day as we get a very high volume of inquiries through.

Balance is due 7 days before party.

The payment methods that we accept are; Bank transfer, card payments over the phone and card payments via our secure website along with the booking form.

IS THERE A MINIMUM NUMBER OF GUESTS?

HOW FAR IN ADVANCE CAN I BOOK A PARTY?

IS THERE A MINIMUM NUMBER OF GUESTS?

 Yes, we ask for a minimum of 10 guests at each party and we will make sure there are plenty to keep any number of children at our parties happy and entertained. 

IS THERE A MAXIMUM NUMBER OF GUESTS?

DO YOU PROVIDE PARTY WARE AND PARTY DECORATIONS?

IS THERE A MINIMUM NUMBER OF GUESTS?

 There is a limit of 40 to guests you invite to your party or event.

DO YOU PROVIDE MUSIC?

DO YOU PROVIDE PARTY WARE AND PARTY DECORATIONS?

DO YOU PROVIDE PARTY WARE AND PARTY DECORATIONS?

 Yes we do. We have great party music for all ages; themed music, party classics.

DO YOU PROVIDE PARTY WARE AND PARTY DECORATIONS?

DO YOU PROVIDE PARTY WARE AND PARTY DECORATIONS?

DO YOU PROVIDE PARTY WARE AND PARTY DECORATIONS?

 Yes we provide table clothes, birthday banners and this can be tailored to the party theme.

We are happy to provide extras such as balloons. Get in touch today for prices.

DO YOU PROVIDE THE BIRTHDAY CAKE?

DO YOU PROVIDE THE BIRTHDAY CAKE?

DO YOU PROVIDE THE BIRTHDAY CAKE?

 We don’t provide the Birthday cake, however, we are happy to. Get in touch today for prices.

HOW EARLY SHALL WE ARRIVE?

DO YOU PROVIDE THE BIRTHDAY CAKE?

DO YOU PROVIDE THE BIRTHDAY CAKE?

 We generally suggest to arrive 15 minutes before the scheduled start time so you are here to be able to greet your guests.

WHAT IS YOUR CANCELLATION POLICY?

DO YOU PROVIDE THE BIRTHDAY CAKE?

WHAT IS YOUR CANCELLATION POLICY?

 

It is highly unlikely that you would need to cancel a booking once confirmed.  In the unfortunate event that you have to cancel your booking please read the information below and contact one of our team who can advise and assist you further.

DEPOSITS & CANCELLATION FEES

All bookings require a minimum non-refundable £50 deposit for all bookings made for the value of £250 or less.  

Cancellations less than 2 weeks before the event will be charged at 50% of the full amount due and 100% of the amount will be payable if cancelled with short notice, less than 14 days before the event date due .

At the discretion of management in highly extremely rare circumstances we may waiver the cancellation charge or transfer your booking to an alternative date.